Privacy Policy
Privacy Policy
Last updated: April 2026
At Detox Capsul Shop, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit detoxcapsulshop.com.
1. Data Controller
Detox Capsul Shop is the data controller responsible for your personal data.
2. What Data We Collect
We may collect the following personal data:
- Name and contact details (email address, phone number)
- Billing and shipping address
- Payment information (processed securely via Shopify Payments — we do not store card details)
- Order history and purchase behaviour
- Device and browsing data via cookies (see our Cookie Policy below)
3. How We Use Your Data
We use your data to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to customer service enquiries
- Improve our website and product offerings
- Send marketing communications (only with your consent)
4. Legal Basis for Processing (GDPR)
We process your data on the following legal bases:
- Contract: To fulfil your orders
- Legitimate interests: To improve our services
- Consent: For marketing emails and cookies
- Legal obligation: To comply with applicable laws
5. Cookies
We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences via the cookie banner on our website. For more information, please see our Cookie Policy.
6. Data Sharing
We do not sell your personal data. We may share your data with trusted third parties such as:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping and logistics providers
- Email marketing tools (with your consent)
7. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
8. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us via the email address on our website.
9. International Transfers
Your data may be transferred to and processed in countries outside the UK/EU. Where this occurs, we ensure appropriate safeguards are in place.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at the email address listed on our website.
